These terms form a binding agreement between you and Shenzhen Aicheng Technology Co., Ltd. (“Rulo”, “we”, “us”). By creating an account or using the software, you accept them. If you do not accept them, please do not use the service.
1. About the service
Rulo is a software application for Windows and iOS that provides AI-assisted tools for writing, image generation and short video generation. The software is distributed as a desktop client and a mobile application, and is available in two editions: a China edition and an international edition. This website and these terms apply to the international edition.
Requests are processed by third-party AI model providers acting on our instructions. We do not sell, and do not claim ownership of, the content you submit.
2. Accounts
You need an account to use the service. You agree to:
- provide a phone number you are entitled to use, and keep it current;
- keep your login credentials confidential and not share your account;
- accept responsibility for all activity that occurs under your account;
- be at least 18 years old, or the age of majority in your jurisdiction, to make purchases.
We may suspend or close an account that we reasonably believe is being used in breach of these terms, or that presents a risk of fraud or unlawful activity.
3. Credits and payment
The service is sold on a prepaid credit basis. Credits are purchased in fixed packages at the prices shown on the pricing page, and are consumed as you use the tools.
- Prices are displayed in US dollars and include applicable taxes unless stated otherwise.
- The cost of each request is shown in the application before you confirm it. No credits are deducted until you confirm.
- Credits are a prepaid usage balance. They have no cash value, are not a deposit, and cannot be transferred, sold or exchanged between accounts.
- Credits do not expire. A change to the availability of the service does not cancel unused credits, except where an account is closed for breach of these terms.
- We may change the price of future credit packages. A change never affects credits you have already purchased.
Payments are processed by third-party payment providers. On iOS, purchases may also be completed through Apple In-App Purchase and are additionally subject to Apple’s terms. We do not receive or store your full card details.
4. Refunds
Refunds are governed by our Refund Policy, which forms part of these terms. In summary, unused credits may be refunded within 7 days of purchase, and consumed credits are non-refundable.
5. Acceptable use
You agree not to use the service to:
- create, distribute or request content that is unlawful, defamatory, harassing, hateful, or that sexualises minors in any form;
- infringe the intellectual property, privacy or publicity rights of any person;
- impersonate a real person, or produce material intended to deceive others about its origin or authenticity;
- generate material used to commit fraud, distribute malware, or circumvent security controls;
- reverse engineer, decompile, resell, sublicense or otherwise commercially exploit the software or access to it, except as expressly permitted by us in writing;
- circumvent usage limits, credit accounting, or authentication mechanisms;
- use automated means to access the service in a manner that degrades it for other users.
We may remove content or suspend access where we reasonably conclude that a breach has occurred. Where required by law, we report unlawful material to the relevant authorities.
6. Your content and generated output
You retain ownership of the prompts, text, images and other material you submit. Subject to your compliance with these terms, you own the output generated for you, and we assign to you any rights we may have in that output.
You are responsible for the output you generate and for how you use it. You should independently verify facts before relying on generated material, particularly in professional, medical, legal or financial contexts.
We process your prompts in order to generate output, to operate and secure the service, and to prevent abuse. We do not use your content to train our own models.
7. Intellectual property
The software, the website, and all associated trademarks, interfaces and documentation are owned by us or our licensors. These terms grant you a limited, non-exclusive, non-transferable right to use the software for your own purposes. No other rights are granted.
8. Third-party services
The service depends on third-party providers for AI model inference and payment processing. Their availability and performance affect the service. Where a third-party provider fails and a request is not delivered, the credits for that request are returned to your balance.
9. Availability and changes
We aim to keep the service available, but we do not guarantee uninterrupted operation. We may modify, suspend or discontinue features, and will give reasonable notice of material changes that adversely affect paid usage.
10. Disclaimer of warranties
To the maximum extent permitted by law, the service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that output will be accurate, complete, or suitable for any particular use.
11. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data or goodwill, arising from your use of the service. Our total aggregate liability arising out of or relating to these terms is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim.
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud.
12. Termination
You may stop using the service and close your account at any time. We may suspend or terminate your access if you materially breach these terms, if required by law, or if continuing to provide the service would expose us or others to risk. On termination for breach, unused credits may be forfeited. On termination for any other reason, unused credits remain refundable in accordance with the Refund Policy.
13. Governing law and disputes
These terms are governed by the laws of the People’s Republic of China, without regard to conflict of law rules. Disputes will be subject to the exclusive jurisdiction of the competent courts at the Company’s place of registration in Shenzhen, Guangdong Province. Before commencing proceedings, you agree to contact us so that we can attempt to resolve the matter informally.
If you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction that grants you mandatory consumer protections, nothing in this section deprives you of those protections or of your right to bring proceedings in your local courts.
14. Changes to these terms
We may update these terms from time to time. The revised version takes effect when published on this page, and the “last updated” date will change. If a change materially affects your rights or obligations, we will notify you in the application or by email before it takes effect. Continued use after that date constitutes acceptance.
15. Contact
Questions about these terms should be sent to qkxs9999@163.com.
Shenzhen Aicheng Technology Co., Ltd.
A217, Xincheng Plaza, No. 86 Puxia Road, Liuyuebei Community, Henggang Subdistrict, Longgang District, Shenzhen, Guangdong, China